Privacy Policy

This site is offered by The Old Dairy at Fishleigh Farm, a family-owned and run self-catering holiday cottage in Black Torrington, Devon, UK.

We take your privacy seriously – collecting only the data we need to be able to process your booking. We do not share your data with any other organisations, and make every effort to ensure that the data we hold is kept secure.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

Bookings

When you submit a booking request, we collect your booking request details, and any other contact details or information that you provide us with. This information is collected solely for the purposes of processing your booking.

Payment Details

We do not store card details on any of our systems.

Cookies

Functional Cookies

If you have an account and log in to this site, first-party cookies will be set from our domain solely for the purposes of “remembering” you, your settings and your preferences in your own browser and for keeping you logged in. They are not used for and tracking purposes and do not collect any personal data.

Analytics Cookies

No analytics cookies are set when you visit this site.

Marketing Cookies

Our site does not directly set any marketing cookies.

Embedded content from other websites (such as a Google maps, YouTube or Vimeo videos and social media feeds) behaves in the exact same way as if you have visited the source website. In their standard implementations, these websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account (such as a Google or Facebook account) and are currently logged in to that account in your web browser.

We make every effort to ensure that any Third Party content embedded within our site is prevented from setting additional cookies for tracking and marketing purposes. If you believe that any embedded content on this site is setting tracking or marketing cookies, please contact us and we will rectify it.

To prevent any site that you visit from setting Third Party cookies, they can be disabled in the privacy section of your web browser’s settings – for instructions on how to do this in the most popular browsers, visit the providers’ support sites: Google ChromeApple SafariMozilla Firefox or Microsoft Edge.

Security and Spam Protection

This site employs software to protect against unauthorised login, spam and other malicious activity. Where malicious activity is detected, the IP address from which it originated will be stored.


HOW LONG WE RETAIN YOUR DATA

If you provide us with your contact details or other information, we will retain it indefinitely, unless you have specifically requested otherwise or until such time as you request that it is removed. During the time that we retain your details, we will use them only for the purpose(s) for which you gave your consent – such as corresponding over a question or request, receiving news updates, or for processing bookings.


WHAT RIGHTS YOU HAVE OVER YOUR DATA

You can request full details of any information that we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


WHERE WE SEND YOUR DATA

This website is hosted on a secure server situated within the UK. Your contact information, and any other information provided for processing your booking will also be held securely in our own computer records systems or cloud storage (see below).


HOW WE PROTECT YOUR DATA

This website uses the https protocol and, as such, any data you exchange with the site is transmitted over a secure, encrypted connection – details of the security certificate can be viewed by clicking on the symbol to the left of our website address in your browser address bar. Access to data held within the site, or within our own computer systems and cloud storage, is password-protected and subject to additional layers of security.


DATA BREACH PROCEDURES

If we suspect that there has been any unauthorised access to, or disclosure of, the personal data that we hold, we will immediately inform anyone who we believe may have been affected.


CONTACT INFORMATION

For any matter related to privacy or the storage and processing of personal data, please contact us at: pennyrichmondhudl@gmail.com